Shipping policy

Shipping Policy

Thank you for shopping with Sleeping Whale. Below you will find information about how we process and ship orders.

Order Processing

Orders are usually processed within 1–3 business days after payment is received. Processing times may be longer during holidays, high-demand periods, or due to supplier delays.

Shipping Locations

We currently ship to customers in the United States.

Shipping Times

Estimated delivery time is usually 7–20 business days after your order has been processed.

Please note that shipping times are estimates and may vary depending on location, carrier delays, customs processing, and other factors outside of our control.

Fulfillment Partners

Orders may be processed and shipped by our international fulfillment partners. This allows us to offer our products directly to customers while keeping our operations efficient.

Tracking Information

Once your order has shipped, you may receive a tracking number by email. Tracking updates may take a few days to appear after the package has been shipped.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Delayed Packages

If your order is significantly delayed, please contact us at support@sleeping-whale.com and we will help check the status of your shipment.

Contact

For shipping questions, please contact us at:

support@sleeping-whale.com